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Since 1943, MSP Manufacturing has manufactured precision machined products for the aviation, aerospace, and defense industries. It has developed a worldwide leading reputation for excellence with virtually all corporate, commercial, general, and military aircraft containing their components. Recently, MSP has expanded into other industries including medical, automotive and sanitation. They are NADCAP, ISO 9001, AS9100, ITAR, Boeing, and FAA certified.

Situation:

MSP’s business increased by 30% in the last year.  To keep pace with this tremendous growth, additional CNC training of employees was necessary to reduce the time required to manufacture some components.  Also, a validation of some Quality Management System (QMS) administration was needed to reduce the administrative overhead. Additionally, advanced training for the primary dimension inspection person was needed, along with the ability for him to cross-train other employees to improve the quality inspection throughput.

Solution:  

Purdue MEP worked with MSP to develop a training program that raised the skill level of their employees to support the growing business. The team completed AS9100D Internal Auditor Training to identify areas of improvement, efficiency, and administrative work reduction.

In addition, Purdue MEP provided technical skills training for two areas of MSP’s operations including the Mastercam CNC machine and a Faro Arm coordinate measuring machine (CMM). The intention was to not only improve the workers' knowledge of these machines but also enable cross-training and advance CMM implementation to the production floor so that quality checks are completed during production.

Results:

MSP realized several beneficial outcomes of the trainings including a $50,000 gain in improved productivity as well as increased sales of 5-10%. In total, two new positions were created, eight employees received advanced technical skills training, and two employees are trained as AS9100D internal auditors. Among other benefits, they are also seeing a 25% time savings during the quality inspection process, allowing the quality department to focus on value-add opportunities.

Impact metrics:

• Improved productivity estimated at $50,000 per year
• Increased sales of 5-10%
• Creation of 2 new jobs/positions
• Investment of $50,000 in new tooling to standardize work holdings
• 25% in time savings during the quality inspection process
• Provided 8 employees with technical skills training
• Trained 2 employees as AS9100D Internal Auditors

“Supported with the expertise of Purdue MEP and the financial assistance of the Office of Local Defense Community Cooperation, MSP Manufacturing has substantially benefited not only through the upskilling of our employees but the increase our business overall.”

- Johnny Goode, President, MSP Manufacturing