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MSP Aviation, Inc.

Bloomington, Indiana


Since 1943, MSP Aviation has manufactured precision machined products for the Aviation, Aerospace, and Defense Industries, and has developed a worldwide leading reputation for excellence, with virtually all major commercial and military aircraft containing our components.

Pride and customer satisfaction are exemplified in the quality and detail in every product MSP manufactures. This quality and attention to detail is a commitment of every MSP employee. High quality, along with rigid standards, ensures customer satisfaction with products that meet and exceed expectations. MSP Aviation is: ISO 9001:2015 Certified, AS9100D Certified, and FAA Certified.

Situation

MSP Aviation has worked with Purdue MEP for several years. The partnership began in 2015 when Purdue MEP supported MSP Aviation’s operations with assistance to help streamline processes, improve scheduling, and reduce capacity limitations. As the requirement for quality management system certifications became more stringent, Purdue MEP helped MSP Aviation prepare for, and maintain, ISO 9001 and AS9100D certifications.  In 2019 and 2020, MSP Aviation was faced with Nadcap certification requirements, as well as cybersecurity compliance requirements for the defense industry. Additionally, business conditions in 2020 forced the company to further diversify MSP’s product offerings and customer base.

Solution  

To support quality requirements, Purdue MEP provided training sessions on quality management systems and other quality core tools. Specifically, MSP Aviation was trained on ISO 9001:2015, AS9100D, and Geometric Dimensioning & Tolerancing (GD&T). Purdue MEP also helped facilitate internal audits for MSP’s quality management system.

When Nadcap certification became important to the growth of MSP’s business in late 2019 and early 2020, Purdue MEP provided a subject matter expert to ensure policies and procedures met the Nadcap expectations and requirements. In addition, since part of MSP’s business is tied to the Department of Defense (DoD), Purdue MEP assessed MSP’s cybersecurity infrastructure and helped with appropriate actions and milestones to achieve targeted cybersecurity maturity levels to maintain CMMC assurances.

Lastly, to increase the CNC skills of MSP’s manufacturing staff, as well as the sales & marketing skills of MSP’s sales staff, the company worked with Purdue MEP for coaching and consulting from subject matter experts in each of these areas.

Results

Directly through Purdue MEP’s program and services, MSP Aviation maintained its ISO 9001:2015 and AS9100D certifications. Additionally, MSP Aviation achieved its Nadcap certification. Through the cybersecurity assessment and remediation work, MSP Aviation is on a good track to achieve CMMC level security and assurance. In early 2020, prior to the Coronavirus pandemic, MSP Aviation’s sales revenues were up 10% compared to 2019, which was already a very strong year. Purdue MEP also help MSP Aviation gain access to grant funding worth nearly $45,000.

With the impact of the Coronavirus pandemic starting in March 2020, MSP Aviation, like many manufacturers, was affected significantly. However, with Purdue MEP’s support, MSP Aviation had many of the processes in place to adapt to the dramatic and challenging situation. Over the last ten months, MSP Aviation has salvaged its original business and is poised for growth again in 2021. Moreover, MSP Aviation has also successfully entered several new industries under the MSP Manufacturing family of companies – MSP Armory, MSP Automotive, MSP Aerospace, MSP Military, MSP Medical, and MSP Sanitization.

 

“Purdue MEP provided the resources necessary for MSP to successfully comply with the latest AS9100, ISO9001, and Nadcap requirements. MSP is on track to complete the CMMC requirements to allow further growth in our defense business. The training MSP received in CNC Machining improved our capabilities, as well as the skill set and earnings of our employees. The sales training MSP received allowed us to pivot during the pandemic by adding Face Shield Products and growing our Medical Sales. MSP has increased our capabilities allowing us to diversify and enter new markets to grow our business. Thanks to support from Purdue MEP, MSP is optimistic about our future.”

John Goode, President & CEO

 

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