Michelle Macy
Senior Industry Research Project Manager
317-275-6810
Responsibilities:
Michelle is responsible for the execution and management of lead generation programs. She analyzes a variety of sales research trends and data and uses the results to drive new sales tactics and projects designed to generate new sales for MEP. Michelle is also responsible for the administration of the Salesforce CRM with a focus on continuous improvement, data integrity, and training others on best practices. She works in conjunction with leadership, sales, and marketing to optimize client sales.
Background:
Michelle has over 35 years of client customer service and administrative office support expertise. Her strong communication, organizational, project management skills, and “can do” attitude allow her to perform high quality and quantity of work throughout our Center. Michelle's previous experience includes executive, human resources, and operational support, as well as the implementation of company best practices and adherence to all policy guidelines and customer service focuses, goals and objectives.
Skills & Expertise:
- 5S Workplace Organization
- Administrative Leadership
- Administrative Project Management
- Customer Service
- Effective Communication
- Event Planning
- Financial Reports
- Lead Generation
- Lean Office & Change Management
- Microsoft Office Suite
- Office Management
- Problem Solving
- Six Sigma White Belt
- Time Management
- Value Stream Mapping
