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Successful organizations have one common central focus and that is CUSTOMERS. However, when all is said and done, goods are not sold! Products and services are bought. Today’s attention to the customer service needs improvement. This interactive session will explore techniques to making customers raving fans. Strategies for building customer relationships, developing trust and creating value for the customer will be shared with participants, generating plans of action to deliver customer service and developing customer relationships.
Business owners, management teams, supervisors and executives.
Each participant attending this session will learn: