Today’s workplace includes individuals from multiple generations, from older Baby Boomers through younger Gen Z members. Each generation has been shaped by current events, trends, technology, and other factors that affected their lives, and each brings distinct strengths, expectations, and preferences to the workplace. In this workshop, you’ll learn about the generations currently in the workforce, how they differ, and their preferences. You’ll also learn how to successfully manage a diverse, multi-generational workforce.
- Identify the generations in the today’s workforce.
- Describe typical characteristics of each generation.
- Identify benefits and challenges of a multi-generational workforce.
- Identify techniques and methods to effectively communicate with and manage a multi-generational workforce.
Intended audience: New and experienced managers and leaders who want to develop or improve their ability to lead and manage a multi-generational workforce.