Principles of Lean Office

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Description

Event Details

This full-day workshop combines classroom-style learning with an interactive “live” simulation, during which class participants become managers and workers within a fictitious company. Workshop participants learn lean definitions and techniques and explore the application of lean techniques in a simulated office. Participants ultimately transform the simulated office in “stages.” At the end of the class, the office has been redesigned to improve customer and employee satisfaction and increase the speed of the order-to-cash cycle.


Credits: Workshop qualifies for 0.8 CEUs (continuing education units) through Purdue University. There is a $15 processing fee to obtain your CEU transcript record. If you are interested in obtaining CEUs, you can prepay at registration or request an application form at the end of the session. Workshop also qualifies for 8 PDHs (professional development hours) through the Indiana State Board of Registration for Professional Engineers. You will be given a Certificate of Attendance to submit to the Board for these credits.

Appropriate For

Suitable for employees at all levels interested in improving efficiency and effectiveness in an office environment.

You Will Learn

  • Recognize the characteristics and benefits of a lean office vs. a traditional office environment.
  • Categorize value added vs. non-value added activities and identify ways to eliminate non-value-added activities.
  • Eliminate or manage the “8 wastes” by applying various lean concepts.
  • Apply the principles of lean to an office environment and experience, first-hand, the results lean has on quality, cost, delivery and service targets.
NIST

Manufacturing Extension Partnership, 8626 E. 116th Street, Suite 200, Fishers, IN 46038-2815, (317) 275-6810

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